The image above is a public image on Sievo website here.
I did this project while I was working at Sievo in Helsinki, Finland. Sievo is a B2B SaaS company providing procurement analytics solutions for large corporations.
Head of design, a service designer, and myself as a junior service designer
4 months: 10 May 2021 - 27 August 2021
Onboarding new users and further educating existing users are currently challenging. While responsibilities are split up between different Sievo teams, we lack tools and a holistic plan to tie all the parts together.
WHAT I DID
I used the five-stage of design thinking to approach the challenge.
Stage 1: Empathize
Stage 2: Define
Stage 3: Ideate
Stage 4: Prototyping
Stage 5: Testing